When will my order ship?
Jerseys typically take 4-5 weeks plus processing to be delivered. Processing time varies on the order. Some jerseys are made to order or custom which would require longer processing time.
When will I receive my tracking number?
Once your jersey is processed and given to the courier it may take 2-3 days for the tracking number to be generated.
Which currency will I be charged in?
We process all orders in CAD. We have an option to change to your preferred currency at the top right of our webpage. While the content of the cart is displayed in several currencies, you will checkout using CAD at the most current exchange rate.
Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order confirmation number within minutes after placing their order.
Who can I contact if I have a problem with my order?
All questions and concerns can be forwarded to firstname.lastname@example.org
How can I pay?
We accept all Major Credit Cards: Visa, Mastercard, Discover and Amex. We also accept Paypal.
Is Checkout on this site safe and secure?
Rest assured that all purchases placed at Jersey House are safe and secure. We are in certified Level 1 PCI DSS compliance. The PCI DSS is a security standard that applies to companies that manage credit and debit card information. Its objective is to enhance controls involving payment data to minimize instances of fraud.
Will I (the customer) have to pay customs?
Typically you will not be required to pay customs for your order. However, you might have to pay customs duty if you are importing goods from another country that exceed a specific value or certain quantities. Customs duties are imposed by the government on the imported products to regulate trade, protect local industries, and generate revenue. The value of the goods is assessed based on the cost of the product, insurance, and freight charges. The customs duty rates vary based on the product, country of origin, and destination country. The importer is typically responsible for paying the customs duties and other related charges like taxes, handling fees, and brokerage fees. It is advisable to check with the customs regulations of your country to find out the specific requirements and procedures for paying customs duty.
How can I edit my order?
If you need to change or cancel your order, please contact us as soon as possible. Once our warehouse has processed your order, we will be unable to make any changes.